Contributor
David Chen
CFO · FusionSales.ai
David runs finance at FusionSales.ai. He’s built ROI models for software investments at three growth-stage SaaS companies before joining the team.
12 articles on FusionSales.ai
Articles by David
The Busywork Audit: Find the Hidden Cost in Your Operation
Busywork is the biggest line item on your P&L that isn’t on your P&L. Here’s how to run an audit and put a real number on it in an afternoon.
The 30-Hour Workweek Hiding in Your Operation
A full workweek of time disappears every week into the friction between your systems. It’s invisible because it’s spread across everyone — and most of it is recoverable.
The Finance Case for Custom Automation
Custom automation reduces labor waste, lowers error risk, and improves consistency — measurable on a P&L.
Why Your Best Software Investment May Be a Custom Build
The most valuable software investment isn’t always the cheapest. Custom can remove recurring costs entirely.
What CFOs Should Look for in Software ROI
License cost is one input. Productivity gain, error reduction, and workaround maintenance are the others.
How to Eliminate the Spreadsheet Problem
Spreadsheets are flexible but not scalable. Here’s how to move from spreadsheet dependence to structured workflows.
How to Measure the True Cost of Manual Work
Manual work is easy to underestimate because the cost is spread across many small moments. Here’s the calculation.
Custom Software vs. Hiring More People
Hiring to cope with inefficiency doesn’t fix it — it scales it. When to add headcount, and when to add software instead.
How Software Can Improve Accountability Across Teams
When work is tracked clearly, ownership becomes easier to see. Software makes responsibilities visible.
HR, Finance, and Sales Should Not Run on Separate Logic
When departments use disconnected systems and different logic, the business pays for it in rework and delays.
The Business Case for Fewer Systems and Better Systems
More software isn’t always better. Too many tools create integration challenges and training cost.
Why We Build Fixed-Scope, Not Hourly
How a partner charges tells you whose risk they’re taking. Hourly puts scope risk on you. Fixed scope puts it on us — on purpose.
Want this kind of thinking applied to your business?
The team behind these articles builds the software too. Bring us a workflow that hurts, and we’ll model what custom would look like — no slides, no pressure.