Contributor
Lauren Mitchell
CTO · FusionSales.ai
Lauren leads engineering at FusionSales.ai. She’s shipped custom software for healthcare, finance, and operations teams across the Southeast.
17 articles on FusionSales.ai
Articles by Lauren
The Efficiency Tax of Growth
The systems that got you to $5M work against you at $15M. Growth adds a hidden tax — here’s where it breaks and how to get ahead of it.
Build, Buy, or Customize? A 6-Question Test
The build-vs-buy debate usually gets settled by whoever argues hardest. Six honest questions point you to the right call instead.
How to Audit Your Software Stack in an Afternoon
Most companies can’t tell you what software they run on. A stack audit takes an afternoon and almost always finds money. Here’s the process.
The Role of AI in Better Business Automation
AI is most useful when it helps people make better decisions or removes repetitive judgment from simple workflows.
How to Modernize Operations Without Replacing Everything
Modernization doesn’t require a full system replacement. Improve the most painful workflows first.
Why Companies Outgrow Their Current Tech Stack
Tech stacks rarely fail all at once. They fragment as the business grows. Here’s how to spot it.
The Real Reason Software Projects Fail
Most software projects fail because they are built around assumptions instead of real workflow needs.
The Cost of "Good Enough" Software
"Good enough" often becomes expensive over time. Hidden friction slows the team and limits growth.
Build vs. Buy: How to Know Which Path Is Right
Three numbers decide the build-vs-buy question. Run them honestly and the right answer becomes obvious.
Custom vs. No-Code: Where Airtable, Zapier, and Bubble Break
No-code is genuinely powerful for the right job. The mistake is not knowing where it stops scaling — and finding out the hard way.
How to Tell If Your Team Is Working Around Software Instead of With It
If people export to spreadsheets, chase approvals by email, or duplicate work, the software isn’t doing its job.
The New Standard for Operational Agility
Operational agility means being able to adjust workflows without waiting months for a vendor to ship a feature.
The Most Important Question Before Buying New Software
Before buying a new tool, ask whether it truly matches how the business works. If not, the team will adapt to it.
How to Replace Clunky Processes Without Disrupting the Business
Replacing a bad workflow doesn’t mean starting over. Build a better layer on top and transition gradually.
The Most Common Mistake Companies Make When Buying Software
The biggest mistake is buying software to solve a symptom instead of the real workflow problem.
How We Scope a Build Before You Commit
The scariest part of custom software is committing before you know what you’re getting. Here’s how scoping de-risks the whole thing.
The Hidden Cost of Context-Switching Between Tools
Every switch between tools costs more than a tab — it costs the mental reset. Across a fragmented stack, that tax is one of the biggest drags on output.
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